Damaged Bike on Arrival

Modified on Thu, 15 Oct at 12:28 AM

If your bike arrives damaged:


  1. Take clear photos of the damage, including packaging and the bike.

  2. Contact our customer support and send the photos with a description of the issue.

  3. Once we confirm the damage is shipping-related, we’ll provide a satisfactory solution.

Contact us: support@glercbikes.co.uk


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