Lifetime Frame Warranty
All Glerc frames have a lifetime warranty against defects in materials and workmanship.
Covered frame failures will be replaced free of charge.
Not covered: improper use, extreme conditions, or abuse.
Parts Warranty
Standard components: 1 year from purchase
Normal wear-and-tear parts: 45 days
Claims for major shipping damage or missing parts: within 30 days
Eligibility
Warranty applies only to purchases from glercbikes.co.uk
Claims outside the original country/region may have additional costs or limitations
Damage from improper assembly, maintenance, or adjustments is not covered
How to Make a Claim
Email support@glercbikes.co.uk with:
Order number or purchase email
Clear description of the issue
Preferred resolution (e.g., replacement part)
Supporting photos or videos
For full details, see our Warranty Policy.
Need help? Contact us at support@glercbikes.co.uk
Thank you for choosing Glerc!
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